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5 ways an active CEO social media profile boosts credibility and revenue

Topic: Public Relations
Sep 3, 2024 10:28:19 AM

Social media is one of the most powerful tools that C-suite executives have at their fingertips, offering unparalleled opportunities to reach key audiences and enhance their reputations.

Not only can platforms like LinkedIn help reach key audiences, but they can also serve as resources to protect and enhance senior leaders’ reputations. A reported 65 million “decision-makers” already use the platform. Plus, LinkedIn ranks among the top 10 sources for information following a big announcement, including those related to M&A transactions, executive transitions, and crises. It serves as a source for the media and stakeholders to learn more about a company and its people.

Yet while nine in 10 Fortune 500 CEOs have LinkedIn profiles, not all are actively engaging or posting regularly. And that’s a real missed opportunity. According to a study, companies with active executives on social media, like LinkedIn, can see a revenue increase of up to 58%. This highlights the significant impact that executive engagement on social platforms can have on a company’s financial performance.

In my professional experience working with senior level executives, some CEOs simply aren’t convinced of the ROI from social media usage. Many believe the optics are poor if they are “too active” on social media while juggling the responsibilities of chief executive officer.

“People will think I have too much time on my hands.” “We should rely on the company page for stakeholder engagement.”
“I don’t have enough to say.” “My priorities are elsewhere and to be too active on social media will indicate otherwise.”

This tracks with recent data showing that less than half (48%) of LinkedIn profiles are optimized for discovery. Just because a CEO has a profile doesn’t mean that they are active on the platform, let alone using it in a strategic way. Yet the data shows that an idle profile is a missed opportunity for brand reputation and business growth.

Boosting business growth and profitability one LinkedIn post at a time.

One antiquated image of social media that can make executives wary of using LinkedIn is the perception that social media is primarily for personal use and frivolous activities. However, by sharing insights on these platforms and engaging with stakeholders, chief executives can foster trust and enhance their company’s image. In fact, studies show that eight in 10 people are more likely to trust a company whose CEO and leadership team engage on social media. Other benefits of an active CEO profile include:

  1. Increased visibility and reach
    Executives using social media can increase their organization’s visibility and reach. By sharing updates and engaging with their audiences, they can attract more attention to their brand.  

  2. Thought leadership and industry influence
    Social media provides a platform for executives to establish themselves as thought leaders. By sharing valuable content and insights, they can influence industry trends and discussions.

  3. Marketing and lead generation
    Many marketing teams can benefit from executives using social media. From raising brand awareness to lead generation, this can help drive business growth and achieve marketing objectives. In fact, 61% of customers say thought leadership content from CEOs is more effective at showcasing a company’s value than traditional marketing.

  4. Direct communication with stakeholders
    Social media allows executives to communicate directly with customers, employees, and other stakeholders. This direct engagement can build stronger relationships and foster a sense of community.

  5. Recruitment and retention
    LinkedIn is a powerful tool for recruitment. A survey of the JPMorgan Chase Executive Advisory Board found that executives can use it to grow their professional network, recruit top talent, and connect with potential clients and partners. Not to mention that an active social media presence can help to motivate employees. Four in 10 (43%) of executives with socially active CEOs say their company’s leaders are inspiring, compared to only 26% whose CEOs don’t use social media.  

As digital communication continues to evolve, the benefits of having a social media presence will likely become even more apparent to CEOs. It’s time for executives to embrace these platforms and leverage them for personal branding, direct communication with stakeholders, and staying ahead of industry trends.


Ready to boost your brand awareness and increase your organization’s executive visibility? With decades of Wall Street, newsroom, and Investor Relations expertise, we specialize in crafting high-impact integrated PR and IR campaigns to maximize stakeholder engagement and build investor confidence. Let’s connect and create a compelling narrative that sets you apart. Contact us today to get started!

Read more: Insider strategies on landing financial and business media coverage in 2024


About the author:

Meghan Powers is a Vice President at Financial Profiles, where she helps clients with communications and media plans that align with their growth and business objectives.

Topics from this blog: Public Relations